Archive for February 2009
A very disturbing thing happened lately with my device and Rogers, my Canadian carrier.
Its not enough that Rogers best 3G offer these days is 30$CAN for 1GB’ of data. I have the unlocked, sim free E71 (came back to it after trying the XM5800, its just too good).
Rogers are selling this device with their own web browser, lately, when I’m trying to to go to youtube.com, I get a very weird and disturbing message, saying I NEED their own
browser to watch youtube (Image 1), I followed the links (images 2-4) and of course, got nowhere, meaning they are screening the website, blocking it and not allowing me to watch it through the Rogers 3G connection !!!.
Rogers, do have attentions to take over the internet ?, why block it, who said i need to use your web browser ?, I did not purchased this device through you.
I went to a Rogers retailer, they, of course could not help out and asked me to call the Tech support so I did and they answer was something like:
“..Hhmmm.. of course, because your device can not show youtube, we giving you the option to watch it with our own software
because youtube app can’t display it cannot display it…”
I explained about 3 times that I’m not using and external app, just the regular browser, the guy told me that it is not supported
by E71 and that he is well trained with this device.
WHAT?, REALLY?, its weird that for people that sell cellphones, they know NOTHING about them!!.
After several min’ of arguing with him, I gave up, there is no one to talk to in Rogers.
I wanted to record it, but they said they will not talk to me if it did, hooo.. I wish you could hear it!.
Rogers, get a grip and remove internet redirecting.. its NOT you’rs !, shame on you for trying to force your own software, you are a GSM carrier, people will always
have unlocked phones and expecting their carrier to give the best service.
Rogers, you are the biggest carrier in Canada, grow up, you do not need to compete with anyone nor change Nokia’s great web browser!